Responsible gambling

At Redspin Casino, we take responsible gambling very seriously. We believe that our players should be able to enjoy their gaming experience without harming themselves or others. As a responsible operator, we strive to provide a safe and secure environment for all our players. Our commitment to responsible gambling is rooted in our understanding of the potential risks associated with online gaming.

What Is Responsible Gambling?

Responsible gambling at Redspin Casino means treating our games as entertainment, rather than a source of income. We encourage all our players to gamble within their means and to never chase losses by increasing bet sizes.

Some warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

At Redspin Casino, we offer a range of tools to help our players stay in control. These include:

• Deposit Limits: set limits on how much you can deposit into your account
• Wagering Limits: limit the amount you can wager on individual games or overall
• Session Time Limits: restrict the amount of time you spend playing online in a single session
• Reality Checks: receive reminders about the amount of time spent playing and the money spent
• Loss Limits: limit the amount you can lose on individual games or overall
• Self-Exclusion Options: exclude yourself from our website for a specified period

How to Request Limits or Exclusion

If you feel that you need to set limits or self-exclude, please contact our support team. You can do this by logging into your account and navigating to the "Account Settings" section, where you will find the option to request a limit or exclusion. Alternatively, you can contact us via live chat or email.

Please note that it may take up to 24 hours for limits or exclusions to be applied. We encourage all our players to reach out to us if they feel that they need support with their gaming habits.

Support for Problem Gambling

If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. If you find yourself experiencing any of the following behaviors, it may be a sign that you need some assistance:

• Chasing losses
• Borrowing money to gamble
• Lying about your gaming habits
• Neglecting other areas of life

We recommend reaching out to one of the following organizations for support:

GamCareBeGambleAwareGambling Therapy

Protecting Minors

Underage gambling is strictly prohibited at Redspin Casino. We take all necessary steps to protect minors, including age verification methods and parental control software recommendations.

Resources and Useful Links

We understand that sometimes our players may need additional support or guidance on responsible gaming practices. Here are some resources you can consult:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Centre for Addiction and Substance Abuse (NCASA)
• Responsible Gaming Council